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Questions & Answers

Q & As

7/23/2019

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Hi Crafters!
This is to help you when purchasing kits and/or enrolling in upcoming classes.

Payment Types:
On-line store - when you purchase through the on-line store you will be enrolled in the class you have selected.  This is the most convenient way to secure your spot in the class and provides the most selections for payments.  We also accept e-transfers and PayPal - please email me if this is your preferred option.  We cannot accept cheques at this time.  We do accept cash but payments must be received before your spot is secured for the class.  Email us for more information at:  nmjpeter56@gmail.com.

Refunds/Returns:
Paper crafts are custom made items for each participate and therefore refunds/returns on kits is not available.  However, if you booked a spot in a class and for emergency reasons you can not attend that class, you have some choices.  You can pick-up your kit and do it on your own time or attend another class where I can help you put the kit together.  For example, many album classes follow similar themes on compiling the kits.  You can also have the kit mailed to your home - additional charge for postage will apply.   

Custom Classes/Orders:
We do many custom orders for altered canvas and albums plus paper crafts.  Custom orders are paid for in three installments - 75% (to start the project); 15% (project complete before delivery) and 10% (at final inspection and pick up/delivery).

Fundraisers:
We also do fundraisers for community agencies.  Just text/call/email for more information.

Cancelled classes/poor weather conditions:
​Weather is something we can't control and we don't want participants coming to a class in poor weather.  We will contact you at least six hours before a scheduled class if we are going to cancel the class.  We will also provide you with an alternative date in which to complete the class.

If you still have questions, please email us at nmjpeter56@gmail.com.

Happy crafting!

​Nanc
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  • Home
  • About
  • Contact Us
  • Blog
  • Classes
  • Flipfold Albums
  • Q & A
  • Altered - Mannequins
  • Altered - Canvas
  • Classes - Held